JeetCity Cookie Policy

At JeetCity, we are committed to being transparent about how we use cookies and similar tracking technologies on our website. This Cookie Policy explains what cookies are, how we use them, why we use them, and what choices you have regarding their use. By continuing to browse jeetcity.com, you agree to our use of cookies as described in this document. We encourage you to read this policy carefully so you understand how we collect and process data to enhance your experience on our platform.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, tablet, or smartphone — when you visit a website. We use cookies and similar technologies such as web beacons, pixels, and local storage to recognise your device, store your preferences, and improve the overall functionality of our platform. Cookies do not contain personally identifiable information on their own, but they may be linked to information we hold about you. Our JeetCity platform relies on cookies to deliver a seamless, secure, and personalised gaming experience.

Types of Cookies We Use

We use several categories of cookies on our website. Understanding these categories will help you make informed decisions about your privacy settings. Below is an overview of the types of cookies we deploy:

Strictly Necessary Cookies

These cookies are essential for the operation of our website and cannot be switched off. At JeetCity Casino, we use strictly necessary cookies to enable core functionality such as secure login sessions, account authentication, and navigation between pages. Without these cookies, certain features — including the JeetCity login process, the cashier, and your account settings — would not function correctly. These cookies do not store any personally identifiable information beyond what is required to maintain your session.

• Session management and secure authentication
• Shopping cart and deposit flow continuity
• Fraud prevention and security monitoring
• Load balancing and site performance

Performance and Analytics Cookies

We use performance cookies to understand how visitors interact with our platform. Here at JeetCity, we collect anonymised data about which pages are visited most frequently, how long users spend on each section, and where errors occur. This information helps us improve the structure and content of our site. We may use third-party analytics providers such as Google Analytics to assist us in this process. The data collected through these cookies does not identify you personally.

• Page view and session duration tracking
• Error and crash reporting
• Traffic source and navigation path analysis
• A/B testing to improve user interface

Functional Cookies

Functional cookies allow us to remember your preferences and personalise your experience. Our JeetCity platform uses these cookies to remember settings such as your preferred language (for example, our English – Australia locale), your currency selection from our supported range including AUD, EUR, USD, BTC, and others, and whether you have previously acknowledged certain notifications. These cookies help us ensure that every time you return to our site, your experience feels familiar and tailored to your needs.

• Language and localisation preferences
• Currency and display settings
• Notification and cookie consent preferences
• Remembered login details (where enabled)

Targeting and Marketing Cookies

We, together with our trusted advertising partners, use targeting cookies to show you relevant promotions and content — both on our website and on third-party platforms. At JeetCity Casino, our marketing cookies help us track the effectiveness of our campaigns, deliver personalised bonus offers such as our welcome package and reload promotions, and limit how often you see the same advertisement. If you arrived at our site through an affiliate partner listed on jeetcitypartners.com, a cookie may have been set to attribute your registration correctly.

• Personalised advertisement delivery
• Affiliate and referral tracking
• Retargeting campaigns across third-party platforms
• Measurement of promotional campaign effectiveness

Social Media Cookies

Our JeetCity website may include social media features and embedded content from platforms such as Facebook, Twitter, and Instagram. These features may set cookies independently of us to track your interaction with their content. We do not control these third-party cookies, and we encourage you to review the privacy policies of those platforms for further information about their data practices.

Why We Use Cookies

We rely on cookies for several important purposes that benefit both us and you as a player. Here at JeetCity, our primary reasons for using cookies include:

• Ensuring a secure and authenticated jeetcity login experience every time you access your account
• Remembering your session so you do not need to re-enter your details repeatedly
• Analysing site performance to continuously improve our game selection of 10,000+ pokies and live casino options
• Delivering relevant bonus offers, including our welcome bonus, free spins promotions, and loyalty rewards
• Preventing fraud and protecting the integrity of your account and deposits
• Complying with legal obligations under our e-gaming licence No. 0000002 issued by the Tobique Gaming Commission
• Supporting our 24/7 customer support team by understanding common user issues and navigation patterns

Third-Party Cookies

Some cookies on our platform are placed by third parties on our behalf. Our JeetCity Casino partners with trusted service providers including analytics platforms, payment processors, and advertising networks. These third parties may set their own cookies when you interact with their services on our site. We do not have direct control over third-party cookies, but we work only with partners whose data practices meet acceptable standards. Third-party cookies may include tools used by payment providers such as Visa, Mastercard, Skrill, Neteller, and crypto processors to facilitate your JeetCity deposit and withdrawal transactions securely.

Cookie Retention Periods

Different cookies remain on your device for different lengths of time. We categorise our cookies by their retention period as follows:

• Session cookies — these are temporary and are deleted automatically when you close your browser
• Persistent cookies — these remain on your device for a defined period, which may range from 30 days to 24 months, depending on their purpose
• Third-party cookies — retention periods are determined by the respective third-party providers and are outside our direct control

Your Cookie Choices and How to Manage Them

We respect your right to control the cookies placed on your device. When you first visit JeetCity, we present a cookie consent banner that allows you to accept all cookies or customise your preferences by category. You may update your preferences at any time through our cookie settings tool available in the website footer.

In addition to our on-site controls, you can manage cookies directly through your browser settings. Most browsers allow you to:

• View which cookies have been set and delete individual cookies
• Block all cookies from being set
• Allow cookies only from websites you trust
• Clear all cookies when you close your browser

Please note that if you choose to disable or delete certain cookies — particularly strictly necessary ones — some features of our platform may not function correctly. For example, disabling session cookies may prevent you from completing the jeetcity sign up process, accessing your account, or processing payments. We do not recommend disabling necessary cookies if you intend to use our real money gaming services.

For guidance on managing cookies in your specific browser, please refer to your browser's help documentation. You may also visit third-party opt-out tools such as the Network Advertising Initiative (NAI) or the Digital Advertising Alliance (DAA) to manage targeted advertising preferences across multiple platforms.

Cookies and Responsible Use of Our Platform

We take responsible gaming seriously at JeetCity Casino, and our use of cookies supports this commitment. We use session data and behavioural analytics gathered through cookies to identify patterns that may indicate problem gambling behaviour, enforce session time limits, and ensure that self-exclusion and account restrictions are applied correctly across your browsing sessions. This data is handled with the utmost care and is never used in ways that could harm your wellbeing.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our operational practices. Our JeetCity team will publish any revised version on this page, and where changes are material, we will notify you via email or through a prominent notice on our website. We encourage you to review this policy periodically to stay informed about how we use cookies. Your continued use of our platform following any update constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this Cookie Policy or our broader data practices, we are here to help. You can reach our support team at any time through the following channels:

• Live chat: available 24/7 directly on our website
• Email: support@jeetcity.com
• Postal address: Novatrix SRL, Province 03 of Cartago, County 07 of Oreamuno, Potrero Cerrado, Costa Rica

We are operated by Novatrix SRL, incorporated under the laws of Costa Rica (company registration number 3-102-893958), and licensed under e-gaming licence No. 0000002 issued by the Tobique Gaming Commission. We are fully committed to protecting your privacy and ensuring that your experience at JeetCity remains safe, transparent, and enjoyable.