JeetCity Casino Terms and Conditions

Welcome to JeetCity Casino. These Terms and Conditions govern your access to and use of our website at jeetcity.com, including all games, bonuses, and services we provide. By registering an account, making a deposit, or using any part of our platform, you confirm that you have read, understood, and agreed to be bound by these terms in their entirety. At JeetCity, we want every player to have a transparent, fair, and enjoyable experience — and these terms are the foundation of that commitment. The official language of our website is English, and where any translated version conflicts with the English text, the English version shall prevail.

1. About Us and Regulatory Information

Our casino is operated by Novatrix SRL, incorporated under the laws of Costa Rica, company registration number 3-102-893958, with registered address at Province 03 of Cartago, County 07 of Oreamuno, Potrero Cerrado, North Side of Manuel Avila Camacho School, Costa Rica. Paysafe transactions are processed by Novatrix SRL. We hold an e-gaming licence No. 0000002 issued by the Tobique Gaming Commission, Tobique First Nation, Canada. At JeetCity Casino, we take our regulatory obligations seriously and operate within the framework set by our licensing authority. Alternative dispute resolution is handled by EGIS, operating under Tobique Gaming Commission regulations — you may contact them at disputes@egis-adr.com. The arbitration seat for any legal proceedings is Costa Rica.

2. Eligibility and Restricted Jurisdictions

2.1 Age and Registration Requirements

To use our services, you must be at least 18 years of age, or the legal gambling age in your jurisdiction, whichever is higher. At JeetCity, we verify player identities as part of our standard KYC process. By creating an account, you confirm that all information you provide during the jeetcity registration process is accurate and up to date. You may hold only one account with us, and duplicate accounts may be closed at our discretion, with associated balances forfeited.

2.2 Restricted Countries

We do not permit real-money play from the following countries or territories. Players accessing our platform from restricted jurisdictions — whether directly or via VPN — are not entitled to any refunds or withdrawals. Our JeetCity Casino services are unavailable to residents of:

• Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, and all other territories listed in our full restricted jurisdiction schedule (§2.4 of the complete T&C).
• The United States of America, the United Kingdom, France, and Australia (for certain provider-specific content).
• China, Hong Kong, Macao, North Korea, Iran, and all sanctioned states.
• Brazil, Israel, Philippines, Singapore, and numerous other listed territories.

We actively monitor for VPN usage. If we detect that you are using a VPN or proxy to bypass our geo-restrictions, we reserve the right to confiscate any winnings and close your account immediately.

2.3 Bonus Eligibility Restrictions

Players from Sweden are not eligible for any jeetcity bonus, promotions, VIP programmes, or loyalty-point exchanges. Finnish players are additionally ineligible for any deposit-based bonuses. These restrictions apply automatically and cannot be waived by contacting our support team.

3. Account Management

3.1 Security and Responsibility

You are solely responsible for maintaining the confidentiality of your jeetcity login credentials. We recommend using a strong, unique u#Mnq6Q7XgU9NnRj and never sharing your account details with any third party. If you suspect unauthorised access to your account, please contact us immediately at support@jeetcity.com. We cannot be held responsible for losses resulting from your failure to keep your login information secure.

3.2 KYC Verification

We may request identity verification documents at any time — even if documents have been previously submitted. Before a jeetcity withdrawal request can be created, the phone number on your account must be verified. If we cannot reach you by email or phone within two weeks of a pending withdrawal request, your account may be locked and the withdrawal cancelled. If full KYC documentation is not provided within 40 days, winnings may be confiscated.

4. Deposits and Accepted Currencies

At JeetCity Casino, we support a wide range of currencies including EUR, USD, AUD, CAD, NOK, NZD, ZAR, INR, BTC, BCH, ETH, DOGE, LTC, USDT, XRP, BNB, ADA, and TRX. Our internal operating currency is EUR. Cryptocurrency is converted at real-time Coinbase Converter rates at the moment of the transaction; crypto-to-fiat exchange is not supported.

4.1 Deposit Conditions

Our minimum deposit is €20 or equivalent. All deposits must come from a payment account registered in your own name — we do not accept third-party deposits. If you play with Bitcoin or other cryptocurrencies, you must complete full identity verification before depositing or placing any bets. The jeetcity deposit process is fast — almost all deposits are processed immediately and are free of charge on our side. Our supported jeetcity payment methods include Visa, Mastercard, Skrill, Neteller, ecoPayz, Paysafecard, Interac, Trustly, MiFinity, iDebit, Instadebit, Sofort, Jetonbank, eZeeWallet, and bank transfer, among others.

5. Withdrawals

5.1 Minimum Withdrawal and Processing

Our minimum withdrawal amounts are: EUR 50 / USD 50 / AUD 75 / CAD 75 / NZD 75 / NOK 500 / USDT 57.19 / BTC 0.0009 / ETH 0.0319 / LTC 1.2835. The jeetcity withdrawal time from our payments department is within 48 hours of your request. Actual transaction completion depends on your chosen method and can take up to 5 business days; some methods may take up to 7 working days. Bank Transfer payouts are processed within 3 banking days and are available only in EUR, CAD, AUD, NZD, and NOK. Intermediary banks may charge up to EUR 16 or AUD 24 equivalent — this fee is outside our control.

5.2 Withdrawal Limits

We apply the following jeetcity withdrawal limit structure:

• Daily: €5,000 / $5,000 USD / C$7,500 / A$7,500 / NZ$7,500 / NOK 50,000 / INR 50,000
• Weekly: €10,000 / $10,000 / C$15,000 / A$15,000 / NZ$15,000 / NOK 100,000 / INR 100,000
• Monthly: €20,000 / $20,000 / C$30,000 / A$30,000 / NZ$30,000 / NOK 200,000 / INR 200,000

Higher limits may be granted at our discretion to qualifying VIP tiers. All progressive jackpot wins are paid in full, without being subject to standard withdrawal limits. Before withdrawing, deposits must be wagered 3x for most games and 10x for table and live games.

6. Bonuses and Promotions

6.1 Welcome Package

Our JeetCity welcome bonus is a three-part package available to all new players. The jeetcity first deposit bonus gives you 100% up to $7,500 plus 100 free spins on Fruit Million by BGaming — credited automatically. The second deposit rewards you with 75% up to $1,500 plus 50 free spins on Gold Rush with Johnny Cash (code: JEET75). The third deposit delivers 50% up to $1,000 plus 30 free spins on Sugar Rush 1000 by Pragmatic Play (code: JEET50). The minimum qualifying deposit for Australia is $30 AUD. Wagering requirements are 40x (deposit + bonus + free-spin winnings). Bonuses are valid for 5 days. The maximum bet while wagering is $7.50, and the maximum cashout is 10x the bonus granted.

6.2 Ongoing Promotions and Promo Codes

We offer a range of recurring promotions. The Monday Spins promotion (jeetcity promo code: MONDAY) gives you 30–100 free spins on Road 2 Riches depending on your deposit amount. The Wednesday Bonus (code: JOHNNY) awards 25–100 free spins on the Johnny Cash pokie. Our Crypto Bonus (code: CRYPTO) gives 10–15% extra on qualifying cryptocurrency deposits, subject to 40x wagering and a 3-day validity period. For jeetcity free spins from weekly bonuses, the maximum win is $150–$300 depending on the tier.

6.3 General Bonus Rules

Our jeetcity wagering requirements and bonus policies include the following key rules:

• Only one bonus may be active at a time; deposit bonuses cannot be combined.
• If the deposit bonus or first set of free spins is cancelled, the second set will not be credited.
• Free-spin deposits must be wagered 3x before withdrawal or the spins and winnings may be cancelled.
• The maximum win from any deposit bonus or reload is EUR 10,000 / AUD 15,000 / BTC 0.1779.
• The maximum win from no-deposit bonuses is EUR 50 / AUD 75; from free-spin bonuses, EUR 100 / AUD 150.
• Bonuses auto-cancel when the active balance drops to EUR 0.05 or AUD 0.075 or below.
• We reserve the right to disqualify players whose withdrawal-to-deposit ratio exceeds 70%, or who display patterns consistent with bonus abuse.

7. Loyalty Programme and VIP Club

Here at JeetCity Casino, we operate a 25-level loyalty programme across three tiers — Entry, Advanced, and Ultimate — providing increasing rewards as you progress. Comp Points are earned on real-money play in the Live and Pokies tabs. Enrolment is automatic after your first deposit. You can fast-track your progression by depositing $1,500 to join the VIP Club immediately.

Our jeetcity VIP programme features three club tiers. Settler members enjoy 24/7 chat and daily withdrawal limits up to €5,000. Resident members add 5% daily jeetcity cashback, a dedicated VIP manager, weekly deposit bonuses, and a birthday gift (x10 wager). Citizen members receive 7% daily cashback, daily withdrawal limits up to €10,000, faster withdrawals, and personalised promotions with a birthday bonus at x5 wager. Unclaimed status rewards must be requested from our support team within 30 days.

8. Game Availability and Providers

At JeetCity, we offer over 10,000 pokies and 1,500+ jackpot games across our platform. Our jeetcity game selection includes slots, table games, live casino, video poker, fast games, bonus buy titles, and JeetCity Originals. Our live casino section is powered by Evolution. Other featured providers include Pragmatic Play, NetEnt, Microgaming, Betsoft, Amatic, ELK Studios, Yggdrasil, Quickspin, BGaming, Booming Games, and many others.

Please note that certain game providers are restricted in specific jurisdictions. NetEnt games are not available in Australia, Belgium, Bulgaria, France, the UK, USA, and other regions. Amatic titles are restricted in Australia, Austria, Estonia, Greece, and the USA. Play'n GO and Pragmatic Play are not available in Sweden. We apply these restrictions automatically based on your registered location.

9. Dormant Accounts

If your account remains inactive — with no login or gameplay — for 12 consecutive months, we will begin deducting a €20 monthly inactivity fee from your remaining balance. If your balance is less than €20, the entire remaining balance will be deducted. We will attempt to notify you before such deductions are made. To avoid this, simply log in to your JeetCity Casino account periodically.

10. Responsible Gaming

We are committed to promoting responsible gambling on our platform. At JeetCity Casino, we provide tools including deposit limits, session time reminders, self-exclusion options, and reality checks to help you stay in control. If you feel that your gambling may be becoming a problem, please contact our support team at support@jeetcity.com. Our dedicated team is available 24/7 via live chat to assist you.

11. Amendments and Governing Law

We reserve the right to amend these Terms and Conditions at any time. Material changes will be communicated via email or a prominent notice on our website. Continued use of our platform following such notification constitutes your acceptance of the revised terms. These terms are governed by the laws of Costa Rica. Any disputes not resolved through our internal process may be referred to EGIS for alternative dispute resolution.

If you have questions about these terms, our jeetcity customer support team is available 24/7 via live chat or email at support@jeetcity.com. We are here to ensure your experience with us is safe, fair, and enjoyable.